Cancellation Policy

Cancellation Policy for Olivkart FZE LLC

Welcome to “Olivkart.com”. At Olivkart FZE LLC, we understand that circumstances may arise where you need to cancel an order. Our Cancellation Policy is designed to provide clarity on the cancellation process for orders placed on our platform.

By purchasing on Olivkart.com, you agree to the terms outlined in this Cancellation Policy.

Order Cancellation:

1. Cancellation Window:

Orders can be canceled within 24 hours of placement. To request a cancellation, please contact our Customer Service team at [support@olivkart.com/ WhatsApp] with your order number and reason for cancellation.

• Exceptions:

Some orders may be processed for shipment within a few hours. In such cases, we may not be able to cancel the order. Please contact us as soon as possible for assistance.

Refund Process:

1. Contact Customer Service:

To initiate a cancellation and refund, contact our Customer Service team within the specified timeframe.

• Cancellation Confirmation:

Once the cancellation is confirmed, we will process the refund. Please note that the refund amount will exclude any applicable service charges.

Refund Timeframe:

After the cancellation is confirmed, please allow up to 10 working days for the refunded amount to be credited to your account. The timeframe may vary based on your financial institution.

Conditions for Refund:

1. Cancellations are only accepted within the specified timeframe and must be requested through our Customer Service team.

• Refunds will be processed in the original form of payment used for the purchase.

• Service charges are non-refundable and will be deducted from the total refund amount.

Need Help?

If you have any questions or concerns about our Cancellation Policy, please contact our Customer Service team at [support@olivkart.com].

Thank you for choosing Olivkart.com. We value your satisfaction and strive to provide you with a seamless shopping experience.

Olivkart FZE LLC